Energy Ombudsman

The Western Australian Energy Ombudsman commenced operation on 22 September 2005 to provide a free complaint handling service to residential and small business electricity or gas customers that have a problem with their energy provider.  Read more >>


Electricity Reform: Code of Conduct for the Supply of Electricity to Small Use Customers

From 31 December 2004, the interests of small use electricity customers are safeguarded under the new Code of Conduct for the Supply of Electricty to Small Use Customers (the Code).  Read more >>


Electricity Reform: Choice and Competition for Western Australia

The electricity industry is a vital contributor to the State’s economic growth and development. Western Australian electricity prices are already higher than other States. To keep pace, industry needs to be given a fair chance to compete.  Read more >>

Electricity Reform: Consumer

COMPETITION, CHOICE AND CHEAPER POWER - The State Government is overhauling the State’s monopolistic electricity industry to create a truly competitive market. The aim is to encourage investment, economic growth, lower prices and job creation.  Read more >>

Electricity Reform: Helping Business Grow

Small and medium sized businesses pay amongst the highest prices for electricity in Australia. Electricity reform aims to deliver cheaper prices by introducing competition into the State’s monopolistic electricity industry.  Read more >>

Electricity Reform: Industry

The State Government is moving ahead with a comprehensive plan to overhaul the State’s electricity market. Western Australia has amongst the highest prices for electricity in Australia and the least competitive electricity industry.  Read more >>

Electricity Reform: Regional

The State Government understands that a safe, reliable, efficient and affordable electricity supply is an essential part of life for regional Western Australia.  Read more >>


Electricity Reform: Safe, Reliable Supply

A major aim of electricity reform is to improve the reliability, security, quality and safety of supply.  Read more >>


Electricity Reform: Sustainable Energy

Western Australia is developing a reputation as a clean, green State with enormous renewable energy resources and huge potential for growth.  Read more >>


Electricity Reform: Western Power Staff

The State Government has reassured Western Power staff that their jobs and conditions will not be affected under electricity reform.   Read more >>




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